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FAQ

Frequently Asked Questions: 

Where are we made? All clothing and fabric accessories are hand crafted in the USA.

How much is shipping? Shipping is free within the United States for orders over $25 and takes around 3-10 business days shipping from Miami, FL (Add a scrunchie or mask to qualify!) *Please note with the pandemic, shipping services may experience delays. All orders will ship within 2 business days of purchase, custom orders will ship within 7 business days. We use third party shipment services i.e. USPS, UPS, DHL and use the same tracking detail that is displayed for the customer. International shipping & custom rates may apply.

What is your return policy? Free returns & exchanges for clothing only within 20 days of unworn and new product. Masks do no quality for returns due to safety precautions. Please email contact@baliawear.com with your order number and we will initiate the process with a pre-paid return label. Once received in new condition, we will refund or exchange within 2 business days. Return to: Baliawear, 1200 West Ave. Suite 1229, Miami Beach, FL 33139

How do I wash my clothing? We recommend to hand wash / dry clean or hang dry. Items are also machine washable in gentle cycle although all machines vary and we cannot 

How do I the convertible clothing? Watch all How To videos here

For any other questions, please email contact@baliawear.com (responses within 24 hours during business hours M-F)