Refund policy

*Refunds not accepted during flash sales. Black Friday sale items are exchanges only, no refunds.

**All Clearance Items are Final Sale

Free exchanges on domestic orders, new unworn product within 20 days of receiving. Please email contact@baliawear.com with your order number.

Option to return with your preferred carrier or simply email us to assist. Our team will issue a flat $10 invoice for return label for domestic orders within 20 days of new unworn product. Final sale products do not quality for returns: no slip kit, bikini bottoms with the hygienic sticker removed and face covers. New unworn product only, worn damaged items will be sent back to original sender as final sale. Returned items accepted within 30 days of return label issue date. We reserve the right to determine if the piece shows signs of wear (ie. smell, stains, powders, deodorant, makeup, and pet hair etc). We are not responsible for returns sent on your behalf. We can only process returns if we have the items delivered successfully. We recommend requesting a return label issued by our team to avoid delivery errors or delays. New unworn product only, worn damaged items will be sent back to original sender as final sale. 

Please email contact@baliawear.com with your order number and we will initiate the process within 2 business days with an invoice for a $10 return label. Once received in new condition, we will process your refund or exchange within 1-2 weeks. 

International returns and exchanges can be initiated with a postmark date before the 20 day window. International labels are not issued by Baliawear. Please note that this item is a return on all forms or custom charges may apply.

Return to: Baliawear, 3300 NW 41st St, Miami, FL 33142 USA *Returns on sale item depends on sale and will be stated on the collection page during sale if returns do not qualify